Asset Complaints

NEW COMPLAINTS (MONTH)

12

UNDER REVIEW

4

RESOLVED COMPLAINTS

85

SERVICE RATING

4.2/5

Complaint Log
CMPT ID Employee Category & Details Severity Status
CMP-2094
user
John Miller Design Team

Procurement Delays

Waiting 3 weeks for approved wacom tablet...
MODERATE OPEN
CMP-2093
LK
Lisa Kramer HR Dept

Hardware Performance

Frequent crashes on loaner laptop AST-9811.
CRITICAL UNDER REVIEW
CMP-2090
user
David Chen Operations

IT Service Quality

Support ticket TKT-8441 closed without resolution.
MINOR RESOLVED